Quality Management

VDA Volume 6 Part 2 - Requirements of the Verbands der Deutschen Automobilindustrie for services inside the automotive industry.

A consistent benchmark to score the quality of services inside the automotive industry

Benefits of VDA 6.2:

The VDA QMC defined quality standards for the German automotive industry and published them in the VDA 6.X- volumes. Those documents provide the automotive industry, its suppliers and other attached services, a consistent and measurable scoring process for their quality systems.

The VDA 6.2 standard provides guidelines and requirements especially for the service industries involved in automobiles. Services are generally regarded as non-material, but they are not applicable without involving material parts. The economic success of an automotive service company is based upon the service quality encompassing all services in the entire life cycle of a vehicle.

These services include selling partners, service workshops, engineering services and consultants, prototyping, transportation, etc.

Our Range of Services:

Participants are introduced to the concepts and details of VDA 6.2, which is the basis for qualification of your QMS to meet specific requirements of the German automotive industry. You can decide whether the course is held in your local facility or in a perfectly-equipped conference center (to keep the daily routines at bay). We can also offer to assist you in implementing a quality management system according to the requirements of VDA 6.2 as a consulting service. In this case our experts will explain all aspects and requirements to you and your staff in a step by step manner defining all necessary activities and parameters. Thus you and your staff will gain valuable experience in managing your quality system.

Content:

Automotive organizations consider service quality more important than simple cost/performance ratios. Consequently service providers need to consider all quality-related aspects of their services from their customers’ point of view. The training makes you familiar with the application and interpretation of VDA 6.2 to your business. Your system audits will highlight the strengths and the weaknesses of your processes and permit identification of potential improvements.

- Differences between ISO 9004 and VDA 6.2
- Relations between VDA 6.2 and ISO 14001:2004
- Comparison with ISO/TS 16949:2002
- Problem solving methods and corrective and preventive action
- Core processes in service provision and key issues
- VDA certificates to supplement QMS certification