Quality Management

ISO/TS 16949 - Quality Management System - Particular requirements for the application of ISO 9001:2008 for automotive production and relevant service parts organizations

Benefits of ISO/TS 16949:

The ISO/TS 16949 standard integrates the existing overall requirements for quality management systems of most parts of the international automotive industry.

The target of this standard is to efficiently improve system and process quality. This improvement will result in increased customer satisfaction, the development of means to analyze failures and risks in production processes within the whole supply chain, the provision of approaches to find the root cause for quality issues, and the ability to evaluate the effectiveness of corrective and preventative actions.

ISO/TS 16949:2009 can be applied to the whole supply chain of the automotive industry. The certification process will be operated based on the rules defined by IATF (International Automotive Task Force). Today every Tier 1 supplier and OEM must be certified prior to delivering series products.

Our Range of Services:

We will train your staff to understand the needs of this process-orientated management system with its automotive industry specific requirements. You can decide whether the course is held in your local facility or in a perfectly equipped conference center (to keep the daily routines at bay). We also like to offer to establish your companies quality management system according to the needs of ISO/TS16949:2002 as a consulting service. In this case our experts will explain the needs to you and your staff in a step by step manner defining all required activities and parameters. Doing this you and your staff will also accumulate experience in managing your quality system.

Content:

This seminar will teach the participant that achieving the new standard with higher qualification criteria is no longer only the task of the quality assurance department (which was still possible with ISO). The commitment and integration of executive personnel is a substantial part of the requirements. Interpretation of the requirements will be described and appropriately coordinated to suit your business.

- Differences between ISO 9001, QS 9000, VDA 6.1 and ISO TS 16949:2002
- Project planning, methods, process audit, FMEA, SPC
- Executive functions and their implementation
- Continuous improvement, benchmarking, customer satisfaction
- Employee satisfaction, business plans, project management
- Open question forum
- Ongoing improvement after ISO/TS 16949:2002